Appointments & Referrals

Services will be community-based taking place wherever is convenient for members and families including In-Home, Schools, and other providers in the continuum of care.

Three Community-based SACE site locations are available to serve members and families.

The SACE Level I Birth to Five site is located at Southwest Human Development, 2850 N. 24th Street in East Phoenix, AZ 85008, p: 602-468-3430 (Whole Child Care services).

Levels II, III, and IV will be served at Southwest Behavioral & Health Services' (SB&H) newly remodeled Metro Integrated Health Home Clinic, located at 11221 N. 28th Drive, Phoenix, AZ, 85029, p: 602-997-2233, and SB&H's East Valley SACE located in at 1255 W. Baseline Road, #138, Mesa, AZ 85202, p: 480-820-5422 (integrated care - Whole Child and Primary Care services).

Once the intake and assessment process is complete, the SACE Care Coordinator will work within the CFT/ART (Child and Family Team/Adult Recovery Ream) to identify the trans-disciplinary team appropriate for the member and family. The SACE Team Leads ensure provider partners are in place for individual/family based needs, according to staff availability and specialty skills, and the individual’s/family’s stated preferences.

The Care Coordinator is responsible for overseeing the entire clinical assessment and individual planning process throughout the course of treatment. If the recommended service is not available either within the hub of providers or within the community, SB&H will continue to communicate with the Regional Behavioral Health Authority (RBHA) and receive technical assistance to meet the needs of the member and family.

Always There for You

SACE services are available 24 hours a day, 365 days a year. (AFTER HOURS CALL NUMBER)

All SACE Clinics are open Monday through Friday until 7pm.

SB&H's SACE Clinics are open on Saturday for half the day and provide in-home care 7 days a week according to individual plans.

All members and families are provided with the on-call crisis phone number - available after normal business hours. 

From 7pm to 8am the Rapid Response (RR) Team will be available to assist those in crisis. The RR Team consists of two SACE staff members and one on-call child psychiatrist who will go to the member and family to determine what assistance is needed and to stabilize the member through the use of: respite care, tele psych on secure laptop, and/or any services determined.

Our overarching goal is preventing additional emergency room visits and/or hospital visits for a crisis that can be handled successfully by the RR Team.

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